Frequently Asked Questions
Everything you need to know about the future of urban utility.
What defines the technical specifications of Blackout Techwear garments?
Our garments utilize high-performance fabrics including GORE-TEX, DWR-coated nylons, and reinforced ripstop. We prioritize water resistance, breathability, and modular utility through integrated MOLLE systems and waterproof zippers.
How do I ensure I select the correct size for a techwear fit?
Techwear often features unique silhouettes, ranging from ultra-tapered to oversized 'ninja' cuts. We provide detailed measurement charts on every product page. If you are between sizes, we recommend sizing up for better range of motion.
Do you ship internationally and what are the delivery times?
Yes, we ship worldwide. Standard international shipping typically takes 7-14 business days, while express options are available at checkout. All orders include end-to-end tracking so you can monitor your gear's journey.
What is your return policy for technical apparel?
We offer a 30-day return window. Items must be in original condition with all modular attachments, straps, and tags intact. Please note that for hygiene reasons, face masks and balaclavas are final sale.
How should I wash and maintain my techwear to preserve its functionality?
To maintain DWR coatings, machine wash cold on a gentle cycle with a technical detergent. Avoid fabric softeners and bleach. For best results, air dry and occasionally use a cool iron or dryer on low to reactivate the water-repellent finish.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and encrypted cryptocurrency payments (BTC, ETH) for those who prefer decentralized transactions.